Shipping policy
Shipping Policy
Revia is committed to delivering orders efficiently and reliably worldwide.
Order Processing Time
Orders are typically processed within 1–2 business days after payment is confirmed.
During holidays, promotions, or high-demand periods, processing may take slightly longer.
Once shipped, customers will receive shipping confirmation and tracking details where available.
Estimated Delivery Time
Estimated delivery is 5–10 business days after processing.
Delivery times may vary based on destination, courier performance, customs procedures, and seasonal demand.
International Shipping
Revia proudly offers international shipping to many countries.
International customers may be responsible for:
- Import duties
- Customs fees
- VAT or local taxes
- Other charges imposed by destination authorities
These charges are not included unless explicitly stated at checkout.
Tracking Orders
Tracking details are provided when available. Tracking updates may take time to appear after shipment.
Delays
While we aim to meet all delivery estimates, delays can occur due to:
- Customs inspections
- Weather disruptions
- Carrier delays
- Address verification issues
- Peak shipping periods
Revia is not responsible for delays once the parcel is in transit with the carrier.
Incorrect Addresses
Customers are responsible for entering accurate shipping information. Orders sent to incorrectly entered addresses may not qualify for replacement or refund.
Lost or Damaged Parcels
If your order is lost or arrives damaged, please contact us through our contact page and we will review the issue promptly.